Medical app and others getting messed up with updates. Am I no longer a good fit for Apple universe?

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Level 1

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Medical app and others getting messed up with updates. Am I no longer a good fit for Apple universe?

The last update to my iphone XS, update 17.2.1, disabled my important medical app’s ability to tell me in my car what my blood glucose is - I have type 1 diabetes and my sugar can drop very fast and require treatment, so my app used to let me hear it while driving (I cannot read phone while driving), and would voice it into my air buds (2 version) while exercising. These may seem little, but I just can;]’t seem to fix the problem. I have begun to wonder if I just cannot keep up with maintenance of the phone post updates and it seems 17.4 is here, but I am scared to do it. I don’t have time and inclination to root out the things in various apps where settings are altered in update process. Samsung phones like my spouse has do not seem to have these issues. Is it time for me to switch? I was an early adopter of iphones way back to even having iPod Touch and iPad Pro and other devices. Is it time to switch? Thanks for any help/advice/opinions you may have.

Posted on Mar 6, 2024 6:50 AM

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Answer 1

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lobsterghost1

Community+ 2026

Level 10

191,207 points

Mar 6, 2024 6:55 AM in response to quadgirl

This is less likely an issue with iPhone, and more likely an issue with the app from whoever you use to monitor your blood sugar. Apple sends out the API (Application Protocol Interface) to app developers in advance of an iOS update, so the app developers have plenty of time to update their apps. In situations where the app doesn't do as it did before an iOS update, you should contact the app developer for that app, for help with it. Apple doesn't own the code in the app and simply hosts it in the App Store. App Developers are responsible for ensuring they update their apps.

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Answer 2

Mar 6, 2024 7:44 AM in response to quadgirl

XS is getting up there in age. I don't know if it will get iOS 18 in the fall or not? But your phone can run iOS 17.4, so whether you want to upgrade to a newer model phone is really up to you.

I would reach out to the app developer for your blood sugar app.

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Answer 3

quadgirl Author

Level 1

4 points

Mar 6, 2024 7:18 AM in response to lobsterghost1

Thanks for that perspective. I wonder also if I should get a new “used” iphone as well, if I stay with Apple. Mine is a bit long in the tooth, but maybe that would help? Or is mine just fine? Anyway, I will go to the Dexcom site and see what people are doing with these issues from that end. Thank-you!

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