Update 17.4 Issue with External Monitor

Update to IOS 17.4 this morning and now my external monitor only works in mirror mode. The iPad recognizes the external monitor but the toggle switch for the mirror mode does not work. Remains in mirror mode. Thoughts?

iPad Pro

Posted on Mar 6, 2024 10:14 AM

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Posted on Mar 6, 2024 10:17 AM

Having tested a fifth generation iPad Pro 12.9" updated to iPadOS 17.4, I can confirm that Stage Manager/Screen Mirroring with a connected external display is not operating as expected.


While the iPad screen will successfully mirror its screen to the external HDMI display, full screen (Stage Manager) is not enabled as expected when disabling Mirroring from the screen Arrangement settings.





I have verified this behaviour with both an Apple USB-C Digital AV Multiport Adapter - and a Kingston Nucleum USB-C hub - both connected via HDMI to a compatible external monitor.


Repeating this test with an identical model iPad Pro, instead running iPadOS 17.3.1, the external HDMI display operates is full screen with Stage Manager as expected. Mirroring can be enabled/disabled with anticipated behaviour.


If you have not already done so, you would be best advised to submit a Bug Report via Apple's Product Feedback portal.

Feedback - iPad - Apple


When submitting a Bug Report, ensure that you include details of your iPad model and installed version of iPadOS within the body-text of your report. Don't rely upon the pick-list - as this rarely includes the current versions. Having verified the bug, I too have submitted a supporting Bug Report to Apple.


Every report counts - as until sufficient reports are submitted, Apple may not assign resources to investigate and resolve the issue. When submitting a report, you would be well advised to be both constructive and non confrontational; those reading/analysing your report are human and will do their best to escalate the problem to the appropriate team(s) for action.






35 replies

Mar 7, 2024 6:06 AM in response to textpotential

Interesting. I have myself tried toggling on/off dozens of times - without being able to resolve the mirroring problem.


Please clarify precisely how your iPad is connected to the external monitor. Are you using an Apple USB-C Digital AV Adapter to connect with an HDMI cable - or using a USB-C hub, or other Adapter? Perhaps you are connecting to the monitor directly with a USB-C to USB-C cable?


May 30, 2024 8:38 AM in response to jhatterschide

iPadOS 17.5.1

M4 iPad Pro 13 inch connected to external display, stage manager enabled.

Everything worked fine before I use anything with the airplay function.

After I airplay or do presenter’s view using stage manager, external monitor will freeze just like this:


The dock bar is partially visible, the date is visible and responding, you can move your pointer on that screen but it will do nothing.


The only fix right now is to unplug and plug-in the HDMI again.



Easy to recreate the bug:

Turn on stage manager, use something that does airplay (e.g. Goodnotes - presenter’s mode; Noteful - Presenters’ mode. ; VLC - play video on external display)

Quit the app mentioned above.

Bug scene recreated.


Extra note:

When I took a screenshot, it showed that the external display worked fine (but in fact it wasn’t)

So really frustrating.

Mar 7, 2024 8:11 AM in response to jhatterschide

I want to thank everyone that replied to my external monitor issue! Not sure what happened, but the problem mysteriously went away! Go figure. Didn’t do anything different than before but the external monitor and mirror switch started to work properly again! Logic tells me I’m the culprit, but I’m fine with that as long as it’s working again! Thanks for all your input.

Mar 29, 2024 8:14 PM in response to jhatterschide

I’ve never had any issues with connecting my iPad to the TV via HDMI until updating to iPadOS 17. Now, it doesn’t even give me the option to change the arrangement of the display hence it staying in Mirror mode the entire time. Has there been any updates to this, please? I have an iPad Pro 11, 3rd gen on iPadOS 17.4.1.


Anything I’ve missed here? Thanks!


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Update 17.4 Issue with External Monitor

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