Eligibility for Apple TV+ 3-month free trial

I recently purchased a new 9th generation iPad. Under Settings, it indicates that I have an Apple TV+ 3 month free trial that expires April 23, 2024 (I am writing this on March 6, 2024).


However, when I try to check my eligibility, it takes me to the 7 day free trial offer option, and does not indicate WHY I am not eligible for the 3 month free trial.


How can I find out the reason that I am not eligible? Thank you for any info that might help.

iPad (9th generation)

Posted on Mar 6, 2024 11:26 AM

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Question marked as Top-ranking reply

Posted on Mar 6, 2024 1:20 PM

Be sure to redeem the offer on that new qualifying Apple device, not a different device.


Read here if you have trouble redeeming: If you can't redeem your promotion for an Apple subscription - Apple Support

↳ Step 5 says to contact Apple if the prior steps didn’t bring a solution. They can assist.

Read here about the conditions: Apple TV+ offer - Terms and conditions - Apple

Read here how to redeem: Apple TV+ offer - Apple

1 reply
Question marked as Top-ranking reply

Mar 6, 2024 1:20 PM in response to abiebaby47

Be sure to redeem the offer on that new qualifying Apple device, not a different device.


Read here if you have trouble redeeming: If you can't redeem your promotion for an Apple subscription - Apple Support

↳ Step 5 says to contact Apple if the prior steps didn’t bring a solution. They can assist.

Read here about the conditions: Apple TV+ offer - Terms and conditions - Apple

Read here how to redeem: Apple TV+ offer - Apple

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Eligibility for Apple TV+ 3-month free trial

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