I phone unresponsive even with reset

My iPhone 11 Pro max won’t turn on after boot loop. I tried force resetting it and pushed the up and down button and held on my power button. Nothing happens I don’t know what to do.

iPhone 11, iOS 16

Posted on Mar 6, 2024 5:02 PM

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Question marked as Top-ranking reply

Posted on Mar 6, 2024 5:06 PM

The "Up, Down, Side" instructions require some precision:


  • Press and quickly release VOLUME UP


     then

  • Press and quickly release VOLUME DOWN


     then

  • Hold the SIDE button until an Apple logo appears (15-30 seconds), ignoring "slide to power off" if it appears


The operative word here is QUICKLY; and try it a couple of times, the timing is a little tricky. If done correctly this will always work unless the phone has a hardware problem. 


2 replies
Question marked as Top-ranking reply

Mar 6, 2024 5:06 PM in response to abbigail208

The "Up, Down, Side" instructions require some precision:


  • Press and quickly release VOLUME UP


     then

  • Press and quickly release VOLUME DOWN


     then

  • Hold the SIDE button until an Apple logo appears (15-30 seconds), ignoring "slide to power off" if it appears


The operative word here is QUICKLY; and try it a couple of times, the timing is a little tricky. If done correctly this will always work unless the phone has a hardware problem. 


Mar 6, 2024 5:16 PM in response to abbigail208

Please try a few more Forced Restarts and follow the instructions very carefully, as this is a bit tricky.


Force restart iPhone - Apple Support


There are only 2 possible results when you perform a Forced Restart:


1) The phone returns to normal operation.....or, if the phone is still stuck in a boot loop.....


2) There is a hardware problem with the phone that will need attention at the Apple Store (make an appointment) or take the phone to an authorized Apple Service shop.


You can find a list of authorized service shops in your area using the link just below:


Find Locations

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I phone unresponsive even with reset

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