iPhone 11 Pro stuck in a boot loop after iOS 17.4 update

If it's hot it's likely still rebuilding its internal databases, which occurs for the first 24-48 hours after doing any iOS upgrade.

If your phone is repeatedly crashing, it likely has a hardware issue that has been revealed, not caused, by the new iOS.

Make an appointment here:

Genius Bar Reservation and Apple Support Options - Apple

or contact Apple Support directly:

Contact - Official Apple Support

hayleaMorgan wrote:

The consensus from the Apple Support team was that something internal was wrong with my phone, and I needed to send it in for repair. This update literally malfunctioned mid-update and has disrupted something internally for my phone to no longer work.

That's not how software updates work.

Rather something was wrong before and the new update exposed it.

Imagine you have a bad location in memory that had previously been unused but is now used to store something important.

You won't experience any issues until the bad memory location holds something important.

Was anyone able to get a constructive response from Apple about this? My 11 pro did this, it was apparently an auto update so I didn’t prompt it to update and it did not give me a heads up, and now it’s stuck in a reboot cycle, and I can’t force the update or restore my phone. I didn’t have a recent back up so I’m loosing a lot of data as well. The local Apple certified repair place said they’re seeing the same thing in a lot of older iPhone models and there’s nothing they can do. There’s no reason a phone less than 4 years old should do this and a little bitter about losing my data since it wasn’t my own doing. If I end up needing a new phone from this I’m not getting an iPhone…

Yes, it did. There is a big chance that the device's storage got corrupted and could not be fixed on software.

Good luck!

Contact Apple Support directly:

Contact - Official Apple Support

There is nothing in iOS 17.4 to specifically break an iPhone 11, but the update will use memory in slightly different ways that may reveal hardware issues that had previously been hidden.

Same happened with my son’s iPhone 11 Pro. Company response of the update revealing hardware issues rather than causing problems in itself is terribly convenient. In other words you’re on your own pay up. (Ideally for a brand new iPhone) apple used to behave differently.

Me too! The update took hours and now my iPhone 11 is hardly useable. First there were colourful lines down the screen now it’s making strange clicking noises even on silent. My phone is not going to last. Apple should be held responsible!

Exactly the same thing happened to me! After speaking with customer support, I took the devise into Apple and went through the same process with the same outcome. My iphone 11 pro was perfectly fine before the update. Has anyone had a response from Apple?

Same thing just happened to me, phone (iPhone 11) on a reboot cycle ever since I began to download the update and now I’m scared to touch anything in case it sh*ts the bed again, wth am I supposed to do I can’t afford a new phone right now.

oh! And Wi-Fi and Bluetooth are permanently greyed out :))))))

Apple should replace or repair your phones, does anybody know how to make that happen?

I have an iPhone 11 promax I need to update, but what if I run into the same problem? then I’m out a phone….. an expensive phone when it came out too! every 2 to 3 years I get a new phone like clockwork. Apple has gotten plenty of money from me & my family, as my husband and all three of my kids have iPhones and/or iPad and AirPods….

I would expect Apple to make it right

I updated to iOS 17.4 2 days ago and my iPhone 11 is hot and just started saying I have no more storage. Nothing was wrong before this update and my storage was fine. When trying to determine what's taking up storage, my phone crashed twice. I assumed it was podcast downloads from Apple's app which then crashed every time I tried to open it. Now I can't see certain apps if they are bundled on my home screen. After restarting, my storage shows I'm using 85GB of 128 GB. And I am still seeing issues and the phone is hot.

My iPhone 11 has never been the same after that update but I’m still limping along. Now there’s another update. I’m too afraid to do it

in fact I won’t but if anyone has done it please give me your experience?

Same thing happened to me! I have an iPhone 13. It wouldn't update overnight while on the charger, so I had to choose "update now" when I got up yesterday. All was fine and I had no issues until this morning when it randomly showed the spinning wheel thing for a few minutes, then the apple logo appeared. It's been stuck in a loop. After trying all the things and even contacting support online, I now have to take it to the apple store.

Apple, is there a solution to this? Same problem iPhone11 auto update -> infinite loop.

Apple employee gave me a contact info for data recovery, Was quoted $1k to recover my data from a third party (drivesavers, inc.).

Seems like a scam..