I forgot my passcode no I’m locked out
I forgot my passcode I tried to enter it too many times and they locked me out. What do I do to get back on? I need your help. Thank you. It’s a new phone. I’m new to it. Help me.
iPad, iPadOS 17
I forgot my passcode I tried to enter it too many times and they locked me out. What do I do to get back on? I need your help. Thank you. It’s a new phone. I’m new to it. Help me.
iPad, iPadOS 17
See these instructions, keeping in mind that if you don't have a backup all data will be lost on that device (except those that you eventually synced to iCloud):
If your device is running iOS 15.2/iPadOS 15.2 or later, AND if you have created a backup to iCloud, you don't need a computer in order to reset the passcode:--> If you see an iPhone or iPad unavailable message or Security Lockout screen
Shouldn't be this case (iOS/iPadOS earlier than 15.2), you need a computer. If you don't have a computer, borrow one from your friends/relatives/neighbors or ask for help at an Apple Store or Authorized Service Provider, then read these suggestions.
Given that to remove the existing passcode you must connect your device via USB to a computer (a Windows PC running the latest iTunes version, or a Mac, which can run iTunes or Finder, depending on the macOS installed on it), pay attention to the specific gestures that you need to perform while connecting your device to the computer.
These are the instructions to re-gain access to your iPhone/iPad:
If it is an iPhone:--> If you forgot your iPhone passcode - Apple Support
If it is an iPad:--> If you forgot your iPad passcode - Apple Support
Also, take a look at this support video about the same matter:
Regards
Giulio
See these instructions, keeping in mind that if you don't have a backup all data will be lost on that device (except those that you eventually synced to iCloud):
If your device is running iOS 15.2/iPadOS 15.2 or later, AND if you have created a backup to iCloud, you don't need a computer in order to reset the passcode:--> If you see an iPhone or iPad unavailable message or Security Lockout screen
Shouldn't be this case (iOS/iPadOS earlier than 15.2), you need a computer. If you don't have a computer, borrow one from your friends/relatives/neighbors or ask for help at an Apple Store or Authorized Service Provider, then read these suggestions.
Given that to remove the existing passcode you must connect your device via USB to a computer (a Windows PC running the latest iTunes version, or a Mac, which can run iTunes or Finder, depending on the macOS installed on it), pay attention to the specific gestures that you need to perform while connecting your device to the computer.
These are the instructions to re-gain access to your iPhone/iPad:
If it is an iPhone:--> If you forgot your iPhone passcode - Apple Support
If it is an iPad:--> If you forgot your iPad passcode - Apple Support
Also, take a look at this support video about the same matter:
Regards
Giulio
It depends on what you see on your iPhone screen.
If you see an unavailable message --> If you see an iPhone or iPad unavailable message or Security Lockout screen - Apple Support
If you see a message saying your iPhone is disabled --> If you forgot your iPhone passcode, use your Mac or PC to reset it - Apple Support
I forgot my passcode no I’m locked out