Macbook pro - ~, 1, caps lock, a, q keys are not working

kaveesha193 wrote:

suddenly the ~, 1, caps lock, a, q keys are not working in my macbook pro m1. My Mac password includes 1 and i tried to restart to see if it will work, now I can’t even access the mac. How can i fix this issue.

You can use an external keyboard plugged in as a work around.

I suspect a hardware issue with the keyboard. Individual keys, keys associated in a straight row, or associated on the diagonal— as your Caps lock & Q would indicate... and 1 is right there.

Keyboards are replaced not repaired. This would be a top case replacement—typically trackpad, keyboard, battery is part of that top case package.

In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"

Genius Bar Reservation and Apple Support Options - Apple

Outside the USA

Contact Apple for support and service - Apple Support

Get your mac repaired and how much will it cost

Mac Repair & Service - Apple Support

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