M4 MacBook Pro: Password input unresponsive after hard reset

In attempting to perform a hard reset on my M4 MacBook Pro, when I attempt to type in any passwords, either for apple account or administrator, it wont allow me to type and the input box has an odd highlighted look.

MacBook Pro 14″, macOS 15.7

Posted on Mar 6, 2026 12:47 PM

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Posted on Mar 6, 2026 2:14 PM

Can you restart the Mac in Safe mode?


If you can shut down gracefully from the screen in your photo do so. If you can't, then press and hold the power button until the Mac shuts down.


Then try to boot into safe mode and see what happens > How to use safe mode on your Mac - Apple Support 


 Safe mode will often correct weird software behavior by forcing the OS to clear caches, do disk repair and other self-maintenance and housekeeping and temporarily disables third-party mods.

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Question marked as Top-ranking reply

Mar 6, 2026 2:14 PM in response to Jad3d_on3

Can you restart the Mac in Safe mode?


If you can shut down gracefully from the screen in your photo do so. If you can't, then press and hold the power button until the Mac shuts down.


Then try to boot into safe mode and see what happens > How to use safe mode on your Mac - Apple Support 


 Safe mode will often correct weird software behavior by forcing the OS to clear caches, do disk repair and other self-maintenance and housekeeping and temporarily disables third-party mods.

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M4 MacBook Pro: Password input unresponsive after hard reset

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