When in a parking lot or anywhere outside, it tells I’m not connected to the internet. I have bars but can’t connect. If I’m in a store or business it’ll connect to their internet. This has been this way since I went to T-Mobile. Although they’re not sure why.
Hello Teri424, I take it you can connect to your home Wi-Fi when inside, but have problems connecting when you step outside your home. Your Wi-Fi signal may not be strong enough to reach out past your home walls. There could be other factors affecting signal strength. If possible you might trying moving your Home Wi-Fi Router to a different location in your home to see if that helps. Once you pass your Routers range you'll have to depend on Cellular for your internet connection.
Unable to access WiFi away from home
