Issue of my iPad Pro 4th Generation 2022

Hello everyone,


Today my iPad suddenly has a feint blue line towards the left side of the screen. I assume it is hardware related because when turning my iPad on and off, the line becomes very prominent due to the dark screen. It is odd though, because when there are lighter colours like white, blue and light grey, the line seems to disappear. Please note that I have never actually dropped my iPad because I always keep it in a protective case with the magic keyboard case. The screen is completely fine but I am just concerned about why there is suddenly a feint line.r

Posted on Mar 9, 2024 12:51 PM

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Question marked as Top-ranking reply

Posted on Mar 9, 2024 12:58 PM

You can easily determine if you have a hardware or software issue. A reliable method to confirm a screen or other hardware fault is to take a screenshot when the fault is evident - and then review the captured screenshot image...


When reviewed, if the lines are not present in the screenshot image, then you have demonstrated that you have a hardware fault that, sooner or later, may become sufficiently severe that repair or replacement of the iPad are the only options. If the lines are visible in the screenshot, the something other than hardware will be the cause.


Note: When reviewing the image, rotating the iPad screen orientation by 90°, from Portrait to Landscape, will ensure that the image does not coincide with screen defects if present.


Take a screenshot on your iPad – Apple Support



If the test indicates that a hardware fault (as, given your description this is very likely) a visit to the Genius Bar at your local Apple Store is recommended - where the technicians will be able to test and assess your iPad. This will likely inform your next steps:


Genius Bar Reservation and Apple Support Options - Apple

iPad Repair – Official Apple Support

1 reply
Question marked as Top-ranking reply

Mar 9, 2024 12:58 PM in response to AhmadBelalqayum

You can easily determine if you have a hardware or software issue. A reliable method to confirm a screen or other hardware fault is to take a screenshot when the fault is evident - and then review the captured screenshot image...


When reviewed, if the lines are not present in the screenshot image, then you have demonstrated that you have a hardware fault that, sooner or later, may become sufficiently severe that repair or replacement of the iPad are the only options. If the lines are visible in the screenshot, the something other than hardware will be the cause.


Note: When reviewing the image, rotating the iPad screen orientation by 90°, from Portrait to Landscape, will ensure that the image does not coincide with screen defects if present.


Take a screenshot on your iPad – Apple Support



If the test indicates that a hardware fault (as, given your description this is very likely) a visit to the Genius Bar at your local Apple Store is recommended - where the technicians will be able to test and assess your iPad. This will likely inform your next steps:


Genius Bar Reservation and Apple Support Options - Apple

iPad Repair – Official Apple Support

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Issue of my iPad Pro 4th Generation 2022

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