Several things to try:
Have you restarted your device? That sometimes clears up odd issues.
If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open, read this document for suggestions of things to try --> If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support
Delete the app and try to redownload apps and games from Apple --> Redownload apps and games from the App Store - Apple Support
This support article tells you how to contact an app developer - How to contact an app developer - Apple Support - for problems running an app or problems restoring purchases
This support article tells you how to find the URL for an app in the App Store to report a concern --> Find the URL for an app in the App Store to report a concern - Apple Support
If an app or feature on your device is not working or is restricted, it may have been disabled using Screen Time, or by an IT administrator if you are using a device owned by an employer or educational institution. See how to use Screen Time on an iPhone, iPad, or iPod touch by clicking here --> Use Screen Time on your iPhone or iPad - Apple Support
If you still have problems click here --> Choose your country or region - Official Apple Support Select your country, then a product.