Unable to fix blurred videos on LinkedIn

I have the same problem. Tried everything to figure it out, with no luck. Did you solve it? Thanks!

I have received the following from LinkedIN:

Thanks for contacting us about this issue. I apologize for any inconvenience this may have caused. We have confirmed the issue and have escalated it to our Technical Escalations and Engineering teams for investigation. At this time, there's no estimate as to how long it might take to resolve. We'll do our best to provide progress updates as they become available. For near real-time information about the availability of LinkedIn's products and services, please visit: http://www.linkedin-status.com

In the meantime, I'll gladly help if you have any other questions.

Okay, this is a Monterey thing. Confirmed. Just logged in to Linkedin on my Dad's Mac and there the videos play normally.

iMac: Retina 4K, 21.5-inch, 2019

His macOS version: Sonoma 14.4.1

His Safari version: 17.4.1

We're going to have to upgrade (if you can).

Same! I did the update, and I have the same issue on LinkedIn. So happy to learn I am not the only one.

Same problem with current MacOS and especially Safari. No help from LinkedIn support.

My solution, cancel premium. Mostly kidding but I got fed up with LinkedIn and stopped paying for other reasons.

Same problem with Monterey 12.7.4 and Safari 7.4.1. This must be an apple issue. videos work on chrome fine. Thanks for your post!

I just updated Monterey to 12.7.4 on a MacBook Air 2017, Safari's now up-to-date as well 17.4 and still this problem is not gone. If I use DuckDuckGo to watch YouTube videos, it plays as per usual, any other site seems to be doing this video thing right EXCEPT Linkedin. I have a sneaking suspicion that it's Linkedin who wants to push people to use a browser other than Safari. I see this a lot in other apps/websites.

However ... Logging in on Linkedin on Safari on iPhone (7 Plus) it shows normally.

Why?!?

Can you post the version of your macOS and Safari, please? I was thinking it would only be a “Monterey” thing. So apparently not the case, is it?

Secondly, if all Mac users with an up-to-date macOS and Safari would experience this annoyance too, this post should have been flooded, wouldn’t you agree?

[Edited by Moderator]

Found this posting, though from the past. Though the same problem is cited with a solution that needs to be implemented by LinkedIn, not the user. In short it states that Safari is failing to process a JavaScript tag correctly. In fact my brief investigation into this using developer mode in Safari, my findings point to this as well.

LinkedIn Safari Video Issue

I have two Macs, one older and running Big Sur 11.7.10. I have blurred videos on LinkedIn on Safari (16.6.1)

The other one is running on Sonoma 14.4.1. LinkedIn videos run fine on Safari (17.4.1)

The problem is the aging OS & Safari. I don't think it is fixable unless you get a newer Mac or switch to another browser like Chrome on the older Mac.

It’s frustrating indeed. The strange thing is that with other browsers I don’t have any issues. Neither with LinkedIn app on iPhone. Only with Safari on my MacBook. If, by any chance, I find the solution I will let you know.

Same issue with me. Seems to be if you are still using Mac OS Monterey 12.7.4 with Safari 7.4.1 then Linkedin videos do not show a picture, only sound

I spent 2 weeks trying to work with Linkedin support, got past first desk and sent screen recordings of the issue. The last reply is shown below - basically 'we don't know'. I've moved over to Duck Duck Go which works fine - no point wasting any more time trying to make this work

Linkedin final reply from tech support...

Thanks for your response.

I apologize for any inconvenience this may have caused. We have confirmed the issue and have escalated it to our Technical Escalations and Engineering teams for investigation. At this time, there's no estimate as to how long it might take to resolve. We'll do our best to provide progress updates as they become available. For near real-time information about the availability of LinkedIn's products and services, please visit: http://www.linkedin-status.com

In the meantime, I'll gladly help if you have any other questions.

Regards,

Riya

For a few months now, all video images on LinkedIn have blurred. Only on Safari (mac Monterey version 12.7.4). The LinkedIn tech team - after several back and forth emails - said it is Apple that is at fault. Not sure, but as the app works on all other devices bar my iMac, maybe it is an Apple problem. Did Monterey come along a few months ago too? Can't recall.

Is there anyone watching these threads from Apple that can venture a suggestion? Beyond saying it's LinkedIn's fault - placing all with error in a loop.