Unable to fix blurred videos on LinkedIn

When I am trying to see a video on LinkedIn the video is blurred. Before I hit the play button the picture is clear but once I click on the play button, the video becomes blurred but you can hear the audio. My OS is Monterey Ver 12.7.3. Can anyone offer any suggestions?



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MacBook Pro 13″, macOS 10.13

Posted on Mar 9, 2024 5:28 PM

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Posted on Mar 10, 2024 4:04 PM

Ok, here is what I did to get me up and running on LinkedIn. I downloaded Google Chrome and use this browser for LinkedIn only. It works fine. I spoke with my brother is a computer geek and suggested that I do this until LinkedIn can fix this. Just curious what version of OS are you using?

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35 replies

Apr 11, 2024 6:53 AM in response to ELUN

Same issue with me. Seems to be if you are still using Mac OS Monterey 12.7.4 with Safari 7.4.1 then Linkedin videos do not show a picture, only sound


I spent 2 weeks trying to work with Linkedin support, got past first desk and sent screen recordings of the issue. The last reply is shown below - basically 'we don't know'. I've moved over to Duck Duck Go which works fine - no point wasting any more time trying to make this work


Linkedin final reply from tech support...

Thanks for your response.


I apologize for any inconvenience this may have caused. We have confirmed the issue and have escalated it to our Technical Escalations and Engineering teams for investigation. At this time, there's no estimate as to how long it might take to resolve. We'll do our best to provide progress updates as they become available. For near real-time information about the availability of LinkedIn's products and services, please visit: http://www.linkedin-status.com

In the meantime, I'll gladly help if you have any other questions.


Regards,

Riya

Apr 16, 2024 12:09 AM in response to ELUN

For a few months now, all video images on LinkedIn have blurred. Only on Safari (mac Monterey version 12.7.4). The LinkedIn tech team - after several back and forth emails - said it is Apple that is at fault. Not sure, but as the app works on all other devices bar my iMac, maybe it is an Apple problem. Did Monterey come along a few months ago too? Can't recall.


Is there anyone watching these threads from Apple that can venture a suggestion? Beyond saying it's LinkedIn's fault - placing all with error in a loop.

Apr 26, 2024 2:04 AM in response to ELUN

The blurred videos started at some point - it all worked fine earlier. So, either LinkedIN or Apple made changes that causes these problems.


I have 2 different Macs with both Big Sur and Monterey OS ... they both cannot show videos. And of course 2 different versions of Safari ....


It started suddenly - in both OS ... So, it must be some changes made by Apple or LinkedIN ..

Unable to fix blurred videos on LinkedIn

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