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video playback not working properly after update to Monterey 12.3

Has anyone got the same problems with the video playback on a MacBook Air (2017) after updating to Monterey 12.3?


Hopefully there will be a fix really soon!

MacBook Air 13″, macOS 12.3

Posted on Mar 28, 2022 10:25 AM

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Question marked as Top-ranking reply

Posted on Mar 29, 2022 4:40 AM



1 - Suggest restarting in Safe Mode. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. The boot up will be slow and can take some time - Normal.


2 - Does the issue present in this mode ?


3 - If not - there could be something in the main User Account playing up. To further isolate this - Set up users, guests, and groups on Mac. Then log out of the Main User account and log into the dummy account and test again if the issue persists.


4 - If the issue is present in the dummy account - then, this appears to be a System Wide issue on the computer.


5 - If the issues is still presented - advise

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4 replies
Question marked as Top-ranking reply

Mar 29, 2022 4:40 AM in response to robbert275



1 - Suggest restarting in Safe Mode. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. The boot up will be slow and can take some time - Normal.


2 - Does the issue present in this mode ?


3 - If not - there could be something in the main User Account playing up. To further isolate this - Set up users, guests, and groups on Mac. Then log out of the Main User account and log into the dummy account and test again if the issue persists.


4 - If the issue is present in the dummy account - then, this appears to be a System Wide issue on the computer.


5 - If the issues is still presented - advise

video playback not working properly after update to Monterey 12.3

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