HP LaserJet Printer stopped working on my MacBook, after latest macOS Sonoma update.

After a few attempts, I reset the print system and now I get this:


"an error occurred while trying to add the selected device bad file descriptor"


The printer works fine from another macbookpro running 14.3.1


[Re-Titled By Moderator]

MacBook Pro (2017 – 2020)

Posted on Mar 10, 2024 7:15 AM

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Question marked as Top-ranking reply

Posted on Mar 12, 2024 9:36 AM

Hello!

In our case the Microsoft Defender crashes the CUPS Server Daemon.


Answer from Apple Entersprise:

I have just looked at the logs you have uploaded and it looks the dlpdaemon daemon is crashing repeatedly. I believe this daemon is associated with Microsoft Defender. Could you please remove it and reboot the machine before trying to add a printer again?


I uninstalled MS Defender from all Macs in our company with macOS 14.4 - and now the printers are back again.

Hope this helps you too.

BG

René

36 replies

Mar 13, 2024 1:06 PM in response to cygoonda

Has anyone found a definitive solution that doesn't involve uninstalling defender? I've got 100 machines that would take forever, and lose the protection defender provides.

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HP LaserJet Printer stopped working on my MacBook, after latest macOS Sonoma update.

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