Apple Pay Asking for Shipping and Billing Update Issues

I'm having this issue after updating to iOS 17.4 when previously I didn't have an issue with purchasing stuff online using Apple Pay. It telling me to update my shipping, billing address, etc... when everything is correct. The wording is in red when you're about to process an online order saying update billing address.


I’ve updated the details and a payment does go through, but as soon as I try to place another order, it says that I require to update my details again. The issue is it won’t accept the updated details for subsequent transactions.

iPhone 13 Pro

Posted on Mar 10, 2024 9:38 AM

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Question marked as Top-ranking reply

Posted on Aug 10, 2024 9:44 PM

I figured it out. This was not obvious for me, but updating my billing address in the wallet app isn’t what the phone was actually asking me to do. I had to continue in the website’s checkout process, and select the box “same as shipping address”, then the sale would go through.

32 replies

Mar 10, 2024 11:31 AM in response to Jeff Donald

Thank you. I’ve tried all three suggestions (before and after your reply) and still won’t accept the updated details when I try purchasing online using Apple Pay.


When I go to use Apple Pay, red writing says “Update billing address. Update shipping contact. Update shipping address.”


I’ve updated the details, using the red writing links and a payment does go through, but as soon as I try to place another order, red writing reappears it says that I require to update my details again.


The issue is it won’t accept the updated details for subsequent transactions.


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Apple Pay Asking for Shipping and Billing Update Issues

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