mac studio shuts down on boot up

Question

Level 1

6 points

mac studio shuts down on boot up

My M1 Max studio shuts down when trying to boot it up. After pressing the power button the white light comes on for about a second and the fans kicking then it just shuts down. Taken it to an Apple Genius Bar and they got it to work and factory reset it but after getting it home the second time I have come to turn it on and it’s doing the same thing. Pressing and holding the power button does not help. Has anyone come up against this before and have a solution please??

Posted on Mar 10, 2024 4:18 PM

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Answer 1

Mar 10, 2024 5:00 PM in response to Rodney_1

Over-drawing the power supply will cause any Mac to do an uncontrolled Power-down to save itself before the power supply is damaged.

Disconnect all your peripherals and see if one of them may be the source of this issue.

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Answer 2

Rodney_1 Author

Level 1

6 points

Mar 11, 2024 2:08 AM in response to Grant Bennet-Alder

Grant Bennet-Alder thank you very much for your response. I only have my monitor plugged into it but I will give this a try and see if it starts up.

on the very odd occasion it does start up and boot properly then the machine runs fine. It’s like the issue is all on start up

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Answer 3

Mar 11, 2024 8:49 AM in response to Rodney_1

Let readers know if you learn anything.

If the solid Apple appears, that Icon is NOT in the Mac's ROM after a cold start, it is loaded in the first 'blob' of software from a know place on the drive. seeing the solid apple says your drive can produce at least some consistent data.

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Answer 4

Rodney_1 Author

Level 1

6 points

Mar 11, 2024 9:23 AM in response to Grant Bennet-Alder

When I get to the bottom of it and figure out what is going wrong I will share for any others that may have the same or similar issues down the line.

it doesn’t even get as far as that as it shuts down in the middle of the welcome chime.

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Answer 5

Rodney_1 Author

Level 1

6 points

Mar 11, 2024 11:28 AM in response to den.thed

I have just removed the outlet faceplate and checked and all the wiring seems good. I have checked the power cable in the back of the Mac too and all seems tight with no movement…. On the very odd occasion it does boot up the studio works perfect and runs apps, email safari all those kinds of things so I don’t know if it’s hardware or software to be honest

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Answer 6

itsrosso

Level 1

8 points

Mar 28, 2024 3:28 AM in response to Rodney_1

I've started experiencing this same issue. For a week it would just happen once after pressing the power button, then the second time it would start up just fine, leading me to question if I had turned it on the first time. This morning I turned it on 5 times with it shutting down immediately after the chime. I unplugged all my peripherals one at a time and once I unplugged the HDMI cable of my monitor it stayed on.

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Answer 7

itsrosso

Level 1

8 points

Apr 2, 2024 1:47 AM in response to Rodney_1

Happened again this morning. I tried unplugging my monitor, still would crash. I plugged it into a different wall outlet (in the same room) still crashed. I then went to make a coffee, tried again and it started up fine. I'll try in another room, but seems to be a tricky issue to replicate.

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Answer 8

Apr 25, 2024 7:18 AM in response to itsrosso

<<. it shutting down immediately after the chime. >>

The Chime sound is generated in Software immediately AFTER your Mac passes the Power-on Self Test. Hearing the chime or seeing boot-up continue says your Mac is working properly.

The next step is to look for a source of software to load.

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