while Ipad was updating, Ipad seems to be stuck. switches back between Apple logo and black screen. Tried to update thru Itunes and received error message 4013 error. Tried several times with the same outcome. Will not update or restore.
iPad mini 6, iPadOS 17
ladymk wrote:
while Ipad was updating, Ipad seems to be stuck. switches back between Apple logo and black screen. Tried to update thru Itunes and received error message 4013 error. Tried several times with the same outcome. Will not update or restore.
Try the steps here - If you see error 4013 when you restore your iPad - Apple Support
If it persists, contact Apple Support:
ladymk wrote:
while Ipad was updating, Ipad seems to be stuck. switches back between Apple logo and black screen. Tried to update thru Itunes and received error message 4013 error. Tried several times with the same outcome. Will not update or restore.
Try the steps here - If you see error 4013 when you restore your iPad - Apple Support
If it persists, contact Apple Support:
ipad stuck on apple icon while updating
