MacBook Pro is unable to display Image Detail Resolution Dimension

is it just me or has OSX never worked correctly with image details?


For as long as i can remember (20 years) I've had to open Photoshop to find out what the Res of an image is.


in windows it couldn't be easier, but on a Mac, only very rarely is this data ever populated.


Is there a reason for this? Is there a fix? is it permanent?



[Re-Titled by Moderator]

MacBook Pro 14″, macOS 13.6

Posted on Mar 11, 2024 7:49 AM

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Posted on Mar 12, 2024 1:52 AM

> indication of if it is indexing it or not


I check Spotlight activity via the Activity Monitor and look if there is activity in the "mdworker*" processes.


In the attached screenshot I had just turned Spotlight "Privacy" back ON. The APFS thumb drive had 1500 images with no resolution etc info in Finder > Get Info. After about 30 seconds those "mdworker_shared" had disappeared and CPU activity had calmed down, and that metadata was again displayed. Also exFAT (MBR) behaved the same (can NTFS be indexed?).



AFAIR in the past Spotlight indexing could be checked by clicking the Spotlight icon in the menubar (it showed Indexing... if active) but I could not access that info in Sonoma 14.4.


> one that had the data, and one that didn't


Finder might cache some info: with Spotlight OFF there was no resolution info in a test .jpg. With Spotlight back ON, all other images' resolution etc display was OK but that .jpg was not. Apparently Finder had cached the empty display for that .jpg. After re-mounting the thumb drive that .jpg was once again OK (I guess re-launching Finder might have the same effect).


But I usually check metadata via GraphicConverter Browser. In the screenshot below Spotlight was OFF for that volume. On the other hand, GC uses Spotlight for its search and my pet peeve is that for some strange reason Spotlight does not index .m4v metadata while with .mp4 and .mov it works as expected (just changing .m4v suffix to .mp4 makes it work for GC, Finder and Spotlight search).



p.s. If you wonder why that filename is 1900 but the metadata date is 1904: I have that photo in a shared Google Photos album. 1902 is the earliest image date and 1904 is the earliest movie date that works reliably Google Photos. So I use 1904 as the earliest metadata date for both and put the correct date in the filename for those old images and movies.


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Question marked as Top-ranking reply

Mar 12, 2024 1:52 AM in response to cpage

> indication of if it is indexing it or not


I check Spotlight activity via the Activity Monitor and look if there is activity in the "mdworker*" processes.


In the attached screenshot I had just turned Spotlight "Privacy" back ON. The APFS thumb drive had 1500 images with no resolution etc info in Finder > Get Info. After about 30 seconds those "mdworker_shared" had disappeared and CPU activity had calmed down, and that metadata was again displayed. Also exFAT (MBR) behaved the same (can NTFS be indexed?).



AFAIR in the past Spotlight indexing could be checked by clicking the Spotlight icon in the menubar (it showed Indexing... if active) but I could not access that info in Sonoma 14.4.


> one that had the data, and one that didn't


Finder might cache some info: with Spotlight OFF there was no resolution info in a test .jpg. With Spotlight back ON, all other images' resolution etc display was OK but that .jpg was not. Apparently Finder had cached the empty display for that .jpg. After re-mounting the thumb drive that .jpg was once again OK (I guess re-launching Finder might have the same effect).


But I usually check metadata via GraphicConverter Browser. In the screenshot below Spotlight was OFF for that volume. On the other hand, GC uses Spotlight for its search and my pet peeve is that for some strange reason Spotlight does not index .m4v metadata while with .mp4 and .mov it works as expected (just changing .m4v suffix to .mp4 makes it work for GC, Finder and Spotlight search).



p.s. If you wonder why that filename is 1900 but the metadata date is 1904: I have that photo in a shared Google Photos album. 1902 is the earliest image date and 1904 is the earliest movie date that works reliably Google Photos. So I use 1904 as the earliest metadata date for both and put the correct date in the filename for those old images and movies.


Mar 11, 2024 10:20 AM in response to cpage

Once you select the Spotlight Results categories in Settings : Siri & Spotlight, then re-index the startup drive, any subsequent changes to the operating system (and your files) are reindexed automatically during the day, and on first boot.


The Finder's Get Info panel is based on Spotlight indexing of the file in question. Quick Look will display images on the local drive and for RAW files, only those whose camera model is currently supported by Apple in the current operating system.


Spotlight is not going to work on a mounted Windows NTFS Share.


I happen to have a raw .NEF image here from a Nikon Zfc.

Mar 11, 2024 8:18 AM in response to cpage

  1. Does it display dimension data for those JPG icons where Finder provides an image?
  2. For your selected LZC_6236.jpg image above, does it display when using Quick Look, or just presents the same icon?
  3. If you were to select the image and press option+cmd+i, is the dimension data shown on the Get Info panel in the Finder?
  4. From what camera did these LZC_nnnn.jpg images originate? What is different about those images whose icon has an image, and those where it is the default Preview icon?



Mar 11, 2024 9:12 AM in response to cpage

If I move the image to my desktop and get info, it might show the file size. But on my external drive(S) and network this information is NOT available.


Do we need to index external devices every time I connect or add one to the Mac environment?


If we use USB Key, network, external drive... etc in windows, the file size is right there. I feel like we're missing something. Is this just a drawback of UNIX?


@VikingOSX

  1. yes, but only on local machine and only sometimes. Not on network or external drive (even with image previews)
  2. 99% I get a thumbnail, preview, and quickview just fine regardless of the device its on. Just no image details
  3. Only if it is on my local machine. If its elsewhere no. what's odd is if I move said file to desktop and get info, that data can be there. so why not show me when elsewhere?
  4. Nikon D750


What's odd is that while I trying to answer these question, I copied a file to my desktop Got Info, it showed me the camera info on the DESKTOP version, but not on the Server version. I realized i copied the wrong photo versus the server version so for consistency sake I grabbed the same one, and that one isn't showing the additional Data.

There is no rhyme or reason for what it decides to share. The EXIF info is intact on both, as far as Photoshop is concerned (focal length...ect).


I've tried to "re-"index Macintosh HD to force it to to read file data. but that's not helping.


Is there a way to have OSX "index" everything there ever is, was, and will be?


or is indexing something we just need to always DO, when ever new files are added to anything?


who would have thought file resolution would be some cumbersome.


Mar 11, 2024 10:50 AM in response to VikingOSX

OK, I can live without the Network files being unreadable. even though it's the 21 century.

But how do I index my external APFS drive to show file dimensions? (jpg, psd, tiff, png, eps, raw,... anything a designer would use)


I've tried the "+ to private, - from private" method.


It's actually my working disk since a Laptop has limited capacity and network drives are slow.

Mar 11, 2024 10:59 AM in response to cpage

If that external drive is not a boot drive, but used for data, then adding it to Spotlight Privacy, waiting a few seconds, and then removing it should start the Spotlight indexing of that drive. A 2TB drive will take awhile depending how much content you have stored there, so do not expect immediate results.


The century we are in does not fix the fact that some non-Apple drives are not indexable by Spotlight since it was designed to index Apple formatted drives. There are third-party utilities (such as Find Any File) that can provide search features on Apple and non-Apple drives. There is a free trial from that vendor's site.

Mar 11, 2024 11:14 AM in response to VikingOSX

I've done the Add/Remove thing. No indication of if it is indexing it or not. Is there a way to tell?

Is there no "index" this drive button? Isn't it weird that we need to pretend to make a drive private than don't to index?


Apologies for my frustration. You'd just think by now resolution would not be a Private bit of information. no more so than the thumbnail of said unlocked not private image.


Also, the two images put on my desktop, one that had the data, and one that didn't I just got info on both again, and now BOTH don't have data.


How can that be?


Mar 12, 2024 6:32 AM in response to Matti Haveri

@Matti @Viking

Thank you for the thorough responses. Very much appreciated. Hopefully your responses will help others as well in the future.


The External Drive appears to be showing all the metadata now.


The .m4v files not showing data, yet while changing the suffix makes it work... very weird.


I didn't notice the Indexing in the Spotlight search bar like you shared there Viking, but then again i wasn't looking for it.


thanks again

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MacBook Pro is unable to display Image Detail Resolution Dimension

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