Billing Issue while downloading Apps

I’m trying to download apps it’s telling me billing issues


[Re-Titled by Moderator]

iPhone 14, iOS 17

Posted on Mar 12, 2024 12:00 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 13, 2024 12:11 AM

Hi coffeencream,

welcome to the Apple (user-to-user) Community.


Re: Billing Issue while downloading Apps : I’m trying to download apps it’s telling me billing issues


Wondering what the message is telling you about the issue. Perhaps something from guesses below will help you.


✽ Eg: Find out how to pay an unpaid order.

If a message says 'billing problem with previous purchase' or 'verification required' - Apple Support


✽ If this is the first time you are using the App Store,

Apple requires a payment method is listed in your account for the first time you use the App Store, or iTunes.

Find your country or region to see what payment methods are available

Payment methods that you can use with your Apple ID - Apple Support


How to Add an Apple ID Payment method:

Add a payment method to your Apple ID - Apple Support

or

If you need to change or update your Apple ID payment method - Apple Support


✽ What to do: If your payment method is declined in the App Store or iTunes Store - Apple Support


✽ If you have debated a charge from Apple you may need to authorise your financial institution to allow payments to Apple again.


If more help is needed: Subscriptions and Billing Support Website: (info / support / contact options etc.)

Subscriptions and Billing - Official Apple Support


All the best :-)

1 reply
Question marked as Top-ranking reply

Mar 13, 2024 12:11 AM in response to coffeencream

Hi coffeencream,

welcome to the Apple (user-to-user) Community.


Re: Billing Issue while downloading Apps : I’m trying to download apps it’s telling me billing issues


Wondering what the message is telling you about the issue. Perhaps something from guesses below will help you.


✽ Eg: Find out how to pay an unpaid order.

If a message says 'billing problem with previous purchase' or 'verification required' - Apple Support


✽ If this is the first time you are using the App Store,

Apple requires a payment method is listed in your account for the first time you use the App Store, or iTunes.

Find your country or region to see what payment methods are available

Payment methods that you can use with your Apple ID - Apple Support


How to Add an Apple ID Payment method:

Add a payment method to your Apple ID - Apple Support

or

If you need to change or update your Apple ID payment method - Apple Support


✽ What to do: If your payment method is declined in the App Store or iTunes Store - Apple Support


✽ If you have debated a charge from Apple you may need to authorise your financial institution to allow payments to Apple again.


If more help is needed: Subscriptions and Billing Support Website: (info / support / contact options etc.)

Subscriptions and Billing - Official Apple Support


All the best :-)

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Billing Issue while downloading Apps

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