Apple Watch heart rate not showing on peloton

It happened to me too. Wednesday wouldn’t connect, worked fine yesterday and then did it again today. HR was showing connected on my phone watch but just a dash line showing on peloton! It’s really frustrating

I just checked in with Peloton and they are investigating this issue. "We are investigating the issue and the Team dedicated to it (Software and Engineering) is currently working on a fix which will be rolled out as soon as possible."

Same. Glad it’s not a problem with my bike.

Unfortunately I’ve always been of the mindset that if you don’t have all your workout stats saved, it doesn’t count as a real workout! 😃

Hi used my Peleton bike this morning. Says Apple Watch is connected. Heart rate is showing on watch but not on bike. Updated iPhone and watch a couple of days ago as suggested but still not working

Same here, Ultra Watch and everything on 17.4. Peloton bike also with the latest updates. Since the iOS update no heartbeat shown on the bike, watch is connected successfully.

I have the Same Problem… i restartet my bike the Watch and the Phone multiple times and nothing Worked… so frustrating… peloton support said to me i need to check on a new update… i Hope it comes fast :(((

I’m still having the same issue even after deleting the Peleton app on my phone and watch and reinstalling. Also checked the health app to make sure everything is set to share data, still no luck.

Anybody else still not working? My bike says it’s on the latest update (don’t have any way to tell if it updated recently) and jt still has the same problem.

Same issue. Noticed it yesterday which was my first ride since Monday, March 11th. No problems on the 11th, if that helps with timeline.

I didn't delete re-install apps yet. But did restart everything to no avail.

In the settings under the monitoring section, it shows my Apple Watch is connected to the peloton. And the heart rate window pops up. But it doesn't display anything. I stopped my ride short due to frustration and came to my computer and found this thread.

New iphone software update, new apple watch software update, reset peloton & it's all back.

Peloton support says they are aware of the issue and working on it. Here is a link to their support log https://status.onepeloton.com/?subscription_confirmed=true

Has anyone had any luck getting the problem fixed??

I too am having the same issue. I contacted Peloton support who ran through a few things to try, non of which worked :(

They have raised it with their technical department who aim to get back to me within 72 hours...

I've been having the same problem for a couple of days. Today I see there is an update for the Peloton app. I just installed it. Don't know if it fixes the problem... we will see tomorrow.