Keyboard issue
I have Mac book Pro 13 my mac keyboard is not functioning well some keys don't work what can I do the enter button doesn't work at all
MacBook Pro 13″, macOS 14.4
Question marked as
ella12-22 wrote:
I have Mac book Pro 13 my mac keyboard is not functioning well some keys don't work what can I do the enter button doesn't work at all
Verify your settings—
verify Full Keyboard Access did not get turned on
>System Settings>Accessibility >Keyboard>Full Keyboard Access>OFF
I will say —typically a straight line of keys, or keys associated on a diagonal, or issues w/ isolated keys indicates a hardware issue.
You can plug in an external keyboard and compare your results— this would be telling.
In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment
Make an appointment for a "hardware issue"
Genius Bar Reservation and Apple Support Options - Apple
Outside the USA
Contact Apple for support and service - Apple Support