Recipient not receiving email to text messages
I regularly send messages from my work email to my family’s phone. We are all on the same carrier - AT&T. For some reason, one of the family members cannot receive the email to text message; however they can send me a text to email message. I’ve compared phone settings and we have the same. I’ve been to the AT&T store and no one seems to know why my family member cannot get the “text”. All I can think is it’s due to the family member having a phone and iPad under the same email address. I would love for someone to solve this dilemma for me.