"Mailbox Quits" error on MacBook Air

I cannot access my mail - a notice appears to quit and won't allow access


[Re-Titled by Moderator]

MacBook Pro 13″, macOS 11.2

Posted on Mar 14, 2024 12:45 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 14, 2024 2:25 PM

Give the following a try:

  1. Temporarily disconnect your Mac from the network.
  2. Launch the Mail app, and then, go to Mail > Preferences > Accounts > Account Information.
  3. For each of your email accounts, disable the Enable this account option.
  4. Close the Accounts pane, and then, close the Mail app.
  5. Relaunch the Mail app, and then, reconnect your Mac to the network.
  6. Return to Mail > Preferences > Accounts > Account Information, and then, re-enable one of your email accounts. Allow it to download any messages. It should be completed doing so when you see the Checking for Mail... disappear in the lower-left corner of the Mail app's window.
  7. If successful, re-enable the next account and continue doing so one-at-a-time when successful.
1 reply
Question marked as Top-ranking reply

Mar 14, 2024 2:25 PM in response to LLD60

Give the following a try:

  1. Temporarily disconnect your Mac from the network.
  2. Launch the Mail app, and then, go to Mail > Preferences > Accounts > Account Information.
  3. For each of your email accounts, disable the Enable this account option.
  4. Close the Accounts pane, and then, close the Mail app.
  5. Relaunch the Mail app, and then, reconnect your Mac to the network.
  6. Return to Mail > Preferences > Accounts > Account Information, and then, re-enable one of your email accounts. Allow it to download any messages. It should be completed doing so when you see the Checking for Mail... disappear in the lower-left corner of the Mail app's window.
  7. If successful, re-enable the next account and continue doing so one-at-a-time when successful.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

"Mailbox Quits" error on MacBook Air

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.