MBPro connected to wifi but no internet

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20 points

MBPro connected to wifi but no internet

We recently purchased a new MacBook Pro and successfully transferred data from an older MacBook Air with an Intel processor. However, even though the new MacBook Pro is connected to our WiFi network, it is showing no internet connection. We have tried accessing the

internet through browsers, but it does not work. Additionally, we are unable to access the Apple ID details in the settings. During the setup of the new notebook, we skipped the Apple ID login. Could this be causing the issue? Can you please help us enable the internet connection? Thank you.

MacBook Pro (M3 Max, 2023)

Posted on Mar 14, 2024 2:19 PM

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Answer 1

Mar 14, 2024 2:51 PM in response to Jenda20

launch a Browser and enter this all-numeric IP address:

1.1.1.1

if you get the CloudFlare** splash page, your internet connection is working, but your Domain Name Server (DNS- network address lookup) may not be working.

**CloudFlare is not part of the solution, they just have the easiest to remember all numeric IP address that answers with a web page. Also useful if you can't log in on a Public Wi-Fi.

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Answer 2

Mar 15, 2024 6:18 AM in response to Jenda20

launch a Browser {Safari, FireFox, Brave, Chrome}.

in the input window at the top, type in exactly:

1.1.1.1

then press return

you will get either the CloudFlare page or an error message.

report back your results.

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Answer 3

Jenda20 Author

Level 1

20 points

Mar 14, 2024 10:38 PM in response to Grant Bennet-Alder

Grant, I am not sure I understand your advice. Could you pls specify what to do?

It looks like other services on the notebook that require network connection, do not work as well - for example app updates, AppleID login and so on.

Btw all other devices connected to our (home) wifi work without problems, just this new notebook does not.

Thanks a lot.

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MBPro connected to wifi but no internet

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