Photos library no access

Suddenly I cannot access my photos library. It was available a few days ago, today the library is ‘not recognised’. What has happened?

iMac 27″, macOS 14.2

Posted on Mar 15, 2024 6:11 AM

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Question marked as Top-ranking reply

Posted on Mar 15, 2024 7:13 AM

Tell us more. Do you use iCloud to synchronize Photos on your devices? Where is your Library located-- is it in the Pictures Folder? It would be named Photos Library.photoslibrary. Or is your Library on an external drive?


Try these steps:

  • Restart the computer (of course)
  • Re-start in Safe Mode. This bypasses certain potentially disruptive processes. Safe Mode is different for different computers, so see this:

          Start up your Mac in safe mode - Apple Support 

  • Use another library if you have one, or make a small test Library with a few pictures in it and see if the same thing happens. You can create a new library by closing Photos and then option-clicking on the Photos icon.
  • Rebuild your Photos Library--close Photos and re-launch by option-command-clicking the app icon.
  • Make a new user and see if the same problem recurs with it


Let us know what happens -- when we know how this turns out, we can do more if needed.

1 reply
Question marked as Top-ranking reply

Mar 15, 2024 7:13 AM in response to BarnardG

Tell us more. Do you use iCloud to synchronize Photos on your devices? Where is your Library located-- is it in the Pictures Folder? It would be named Photos Library.photoslibrary. Or is your Library on an external drive?


Try these steps:

  • Restart the computer (of course)
  • Re-start in Safe Mode. This bypasses certain potentially disruptive processes. Safe Mode is different for different computers, so see this:

          Start up your Mac in safe mode - Apple Support 

  • Use another library if you have one, or make a small test Library with a few pictures in it and see if the same thing happens. You can create a new library by closing Photos and then option-clicking on the Photos icon.
  • Rebuild your Photos Library--close Photos and re-launch by option-command-clicking the app icon.
  • Make a new user and see if the same problem recurs with it


Let us know what happens -- when we know how this turns out, we can do more if needed.

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Photos library no access

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