My iphone 15 pro max is frozen on 'Home' would like to send critical alerts.

I've tried all methods but nothing works and it just goes to call emergency services. none of the buttons are responsive and siri isnt doing any good.

iPhone 15 Pro Max

Posted on Mar 16, 2024 1:27 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 16, 2024 1:53 AM

I know you may have already tried the following but try again as per the instructions.

Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.

3 replies
Question marked as Top-ranking reply

Mar 16, 2024 1:53 AM in response to _iv

I know you may have already tried the following but try again as per the instructions.

Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My iphone 15 pro max is frozen on 'Home' would like to send critical alerts.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.