The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I ordered for a MacBook Pro 16", I want to edit/change the Keyboard Version from International English to US English.. The Order Status is "Preparing to Ship", How do I change this ?
iPhone 14 Pro Max, iOS 17
You will need to wait until you receive the purchase, then return it and place another order.
In other words, the shipping process has already begun.
You will need to wait until you receive the purchase, then return it and place another order.
In other words, the shipping process has already begun.
The Order Status is "Preparing to Ship"
That could mean it is too late to change.
On any email you receive from Apple re the order, there is a "Questions" section at the bottom that deals with changing the order. Use the links there.
Will I be able to change it if its under "Order Processing" and in the Links there is no option to edit
just curious, why do you want to change? Apple doesn’t sell international English in the US, so I presume you’re located some where else?
Want to edit my Order - Macbook Pro (Keyboard Version)
