Iphone case right button not working well

I bought iphone 14 plus case from Apple Store from less than a year but now each time i had to lock the phone (the right button on top) i need to remove the phone case. Why the button is not working with case on?

iPhone 14 Plus, iOS 17

Posted on Mar 17, 2024 9:15 AM

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Question marked as Top-ranking reply

Posted on Mar 17, 2024 9:34 AM

Most likely, because the case itself is interfering with using the iPhone's button. Why it is now doing so, could just be due to repeated wear over time. If you feel that this might be a manufacturing defect, you will have to have an Apple Technician examine the case. If they concur that it is, you may find that you can get a replacement case at little or no cost to you.

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Question marked as Top-ranking reply

Mar 17, 2024 9:34 AM in response to NohaZ

Most likely, because the case itself is interfering with using the iPhone's button. Why it is now doing so, could just be due to repeated wear over time. If you feel that this might be a manufacturing defect, you will have to have an Apple Technician examine the case. If they concur that it is, you may find that you can get a replacement case at little or no cost to you.

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Iphone case right button not working well

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