my husband passed away in Nov 2023, I was trying to log into is phone and got locked out but since I found his password. How do i log in now.

iphone password


iPhone 11, iOS 17

Posted on Mar 17, 2024 3:43 PM

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Posted on Mar 17, 2024 3:54 PM

Enter the passcode (this is not the same as the password) for his phone. Even then that will not get you full control of his phone, though.


If that does not work then you had best do what you were suppposed to do in this situation: For information about how to request access to a deceased family member's Apple account data, and possibly their equipment, read this support article --> How to request access to a deceased family member's Apple account - Apple Support


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Question marked as Top-ranking reply

Mar 17, 2024 3:54 PM in response to bbur3

Enter the passcode (this is not the same as the password) for his phone. Even then that will not get you full control of his phone, though.


If that does not work then you had best do what you were suppposed to do in this situation: For information about how to request access to a deceased family member's Apple account data, and possibly their equipment, read this support article --> How to request access to a deceased family member's Apple account - Apple Support


Mar 17, 2024 3:52 PM in response to bbur3

Unfortunately, you came here from the very article you need to follow to now erase the phone to get into it. Hopefully, your husband was backing up his phone before he passed away, and you'll be able to restore the backup if you want the data off the phone. If you don't want the data off the phone, the phone will be erased and ready to be set up again. You will need to know the Apple ID and Apple ID Password, which was used to set up the phone in the first place. Do you know that? If you don't, you won't even be able to erase it.


If you don't know the Apple ID and Password used to set up the phone, you can request help from Apple, but you will have to provide documents, such as a death certificate and anything else detailed in this link --> How to request access to a deceased family member's Apple account - Apple Support


And I'm truly sorry for your loss. This must be very difficult for you.

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my husband passed away in Nov 2023, I was trying to log into is phone and got locked out but since I found his password. How do i log in now.

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