iCloud Windows Media Feature Pack error

Hi

Thanks for the suggestions.

1. Did not make any difference to the problem.

2. The suggested route does not exists on my PC's (On Windows 10 N: Select Start, then select Settings > Apps > Apps and Features > Optional features > Add a feature.) There is no Optional features shown.

Back to square one.

Same problem here. In my case, I'm getting the error message not on installing iCloud but after several years of successfully using it. The error doesn't cripple iCloud. I don't use all features of iCloud but the ones that I do still work. The only nuisance is the error message popping up. I can't get rid of it. When I close it, it comes back a few minutes later.

This suddenly started happening out-of-the-blue. I checked the software update logs, there had been no recent windows updates and the last icloud SW update was 2 months ago. I'm running windows 11 Pro 23H2. So it's not an N version. Media features are enabled and working.

When I click on the Download link in the popup, nothing happens.

I had the same problem with my Windows 10 22H2 computer. The message is very misleading, clicking Download doesn't actually take you to a download. Here's what I did to make the error message go away. Hope this work for you all!!

1. Toggle this on/off: Control Panel > Programs and Features > Turn Windows features on or off > Media Features (I unchecked OFF, then rechecked ON to basically do an uninstall/reinstall)
2. Go here: Windows 11 / Windows 10 22H2: Media Feature Pack for Windows 10/11 N (February 2023)

• • Do the Additional Steps section: Click each link and when prompted install using the Microsoft Store.

Additional steps

After you have installed the Media Feature Pack, there are additional apps that can be installed from Microsoft Store to regain additional functionality. Such apps include (but are not limited to):

* Media codecs for playback of media in apps and in the browser:

* VP9 Video Extensions

* Web Media Extensions

* HEIF Image Extensions

* HEVC Video Extensions

• Note: I actually had to pay the $0.99 for the HEVC Video Extensions. I'm assuming that since Windows does not natively support HEVC, we need this to view such videos on iCloud.

Thanks eemq,

I will try your solution later. Note that there are open source solutions for HEVC like wic_HEIC I'm using.

But maybe that is just the problem?

Apple is looking for certain files in your machine (not its capability to use and open certain files) and they know the ones that are in this 'Windows Media Feature Pack'. So they simply base their error on that?

Realizing this it makes the error more and more illogical ;oD