Our University department provided a Macbook pro to an employee who left before providing an admin account for the department. Now we are unable to get into the machine. We have proof of ownership. How can we get into the machine?
marthafromnicholson wrote:
Our University department provided a Macbook pro to an employee who left before providing an admin account for the department.
Now we are unable to get into the machine. We have proof of ownership. How can we get into the machine?
Proof of ownership—
schedule an in-person service appointment with an Apple Store or Apple Authorized Service Provider
( Find Locations )
Bring your Mac to the appointment, and bring your original receipt or invoice as proof of purchase.
marthafromnicholson wrote:
Our University department provided a Macbook pro to an employee who left before providing an admin account for the department.
Now we are unable to get into the machine. We have proof of ownership. How can we get into the machine?
Proof of ownership—
schedule an in-person service appointment with an Apple Store or Apple Authorized Service Provider
( Find Locations )
Bring your Mac to the appointment, and bring your original receipt or invoice as proof of purchase.
Previous owner of Macbook Pro did not transfer ownership back to company. How to reclaim the machine?
