Why is my eSIM option not showing on my iPhone 11?
I can't see add ESIM option in my iPhone 11
[Re-Titled by Moderator]
iPhone 11, iOS 17
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The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I can't see add ESIM option in my iPhone 11
[Re-Titled by Moderator]
iPhone 11, iOS 17
A2111 is a model with SIM and eSIM, and was sold in Canada and United States.
if you have no EID shown (Settings > General > About) after a forced restart, contact Apple Support.
If an EID is shown and you can’t get eSIM working after a forced restart, contact your carrier .
If you can't set up an eSIM on your iPhone - Apple Support
A2111 is a model with SIM and eSIM, and was sold in Canada and United States.
if you have no EID shown (Settings > General > About) after a forced restart, contact Apple Support.
If an EID is shown and you can’t get eSIM working after a forced restart, contact your carrier .
If you can't set up an eSIM on your iPhone - Apple Support
Is your iPhone 11 a dual-SIM model intended for sale in China mainland, Hong Kong, or Macao?
See Settings > General > About > and tap on the Model Number M-number shown to see the A-number.
If the A-number model shown is A2223, there is no eSIM.
Identify your iPhone model - Apple Support
payment192 wrote:
Is there any other way I can get it back
No.
This is a dual SIM model.
No eSIM.
A2223 never had eSIM hardware.
There is nothing to get back, nothing to add, replace, enable, or upgrade.
A2223 is SIM only.
If you have some other A-number not A2223, what is the A-number?
No it’s not a dual sim I have been using the eSIM for some time but just disappeared from my settings
Is there any other way I can get it back
A2111 is my model number
A2111 is my model number I guess I can still get my eSIM back
Why is my eSIM option not showing on my iPhone 11?