iPhone 8 will not charge.

Forgive me as I know this issue has done the rounds a few times. My son's (therefore read 'heavy usage') iPhone 8 will no longer charge. When plugged in the charging battery shows red for a few seconds then goes off.

I've cleaned the charging port, used a variety of cables and have also attempted a hard restore a few times.

During the restore my iMac sees the phone, downloads the software, tries to do the restore but then an "unknown error 4045" message pops up to say it can not be done. Unfortunately I don't know what os the phone is running.

My question is this; is this an indication that the battery is knackered! If so I'll have it replaced. If it could be more than this then it may not be economic to have it repaired.

Thanks for listening (or reading to be more accurate).

Posted on Mar 19, 2024 2:59 AM

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Mar 19, 2024 3:48 AM in response to Dave1334

If you already tried (to no avail) all the steps provided in this support article:--> If your iPhone or iPod touch won't charge, then yes, it could be a hardware (battery? other internal component?) failure but we, just users like you, cannot diagnose that issue remotely, sorry.


I suggest that you make an appointment (*) to avoid queues, and have your device+charger+cable inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region . After checking it out, they'll give you all the available options.

If it's a matter of battery, you can get an estimate here (select your country):--> Choose Your Country or Region - Apple Support

Regards

Giulio


(*) You can do it:

Online:--> Genius Bar Reservation and Apple Support Options - Apple;

Contacting a local Apple Store or AASP among the list provided above;

Using the "Apple Store" app, available and downloadable from AppStore.

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iPhone 8 will not charge.

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