Apple TV, Sonos Arc and Sony TV — all connected together and default sound from Arc suddenly stopped !

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Level 1

4 points

Apple TV, Sonos Arc and Sony TV — all connected together and default sound from Arc suddenly stopped !

Hello,

I was using since a year Apple TV 4K and Sonos arc together connected with sonny TV.

since yesterday default sound from Sonos arc is stopped !!

today I check with simply connected with Apple TV and sonny tv. Over there I can get sound from my tv which seems ok for Apple TV.

But when I connect with another port of tv HDMi with Sonos arc hdmi seems it’s no more working !!! Before the same set up was working and I was getting default sound from Sonos arc. I tried to replace the HDMI cable but it’s can’t get sound from arc. Both Apple TV and Sonos Arc is updated with latest SW version already.

can you please suggest what other things I can recheck ?

current port setup:

TV HDMI PORT > Apple TV HDMI port

TV HDMI PORT(ARC) > Sonos Arc HDMI port

thanks

Posted on Mar 20, 2024 10:00 AM

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Answer 1

bgmeek

Level 4

1,279 points

Mar 20, 2024 10:26 AM in response to garahman

It sounds like your Sony TV got confused about audio output always being via ARC to your Sonos. Confirm your TV's audio settings. The ATV4K will accept whatever the TV decides about audio, and will even report "TV Speakers" or "Receiver Speakers" in Settings depending on your Sony's current status with the Sonos.

Your TV's ARC setting might've changed when the TV updated its firmware, or it could simply be a power-on sequence timing issue. In other words, if all components are off/standby and you wake the system using the Apple TV 4K remote, the TV might power on because of the HDMI CEC signal from the ATV, but the Sonos doesn't wake up in time to prevent the TV from defaulting back to 'TV Speakers'.

If possible, you should also tell the Sony to do a "Digital Audio Passthrough" while you're at it.

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Apple TV, Sonos Arc and Sony TV — all connected together and default sound from Arc suddenly stopped !

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