Problem using Focus

I started using Focus last year because a group of friends who live in a different time zone would start group texts, and my phone would ping endlessly after I had gone to bed. Everything worked fine up until now. Then I got some message asking if I wanted to change something, so thinking that I should, I accepted. Now my Focus is on 24/7. No phone calls ring, no texts ping, nothing. I've gone through all my Focus options, even have turned off the schedule I had set, and it's still showing that it's on, and nothing will come through. On the original screen it's showing Focus On, with an arrow, and when I click that thinking that it means I can turn it off, there's no option there to do that. How do I get my sounds back? I really just want to start back from zero to set it up.

Posted on Mar 20, 2024 10:13 AM

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5 replies

Mar 21, 2024 6:56 AM in response to IdrisSeabright

It's not muted. At the very top right, where it shows the battery level, there is also the moon crescent, which stays on now all of the time. I've erased the Focus schedule I was using prior, so I now have no schedule at all. But Focus just stays on. I've tried everything to turn it off to no avail. So all sounds are now silenced on my phone 24/7.

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Problem using Focus

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