I installed my eSIM it made a mistake along the way in setting up cellular

I installed my eSIM it made a mistake along the way in setting up cellular and can’t use the phone.

iPhone 15 Pro, iOS 17

Posted on Mar 21, 2024 6:56 AM

Similar questions

ESim/cellular not working on iPhone 13 My cellular is not working. When i go on Cellular on Settings it says primary, my phone number and when I go in that it says “Turn on This Line” or Delete Esim. Those are the only options. My Esim is connected to my secondary IMEI if that matters and the Primary IMEI is not in use. It actually fixed for a few days but because of the upgrade to ios 17 my phone restarted and it went back to how it was. Ive talked to my carrier, they said everything is fine on their end. I restarted my iPhone and Network Settings too and its still not working. I cant recieve calls or messgages. please helpp [Re-Titled By Moderator]
38313 14
eSIM unable to Continue Cellular Configuration I am unable to activate an eSIM on my iPhone 13 Pro (iOS 17.4.1) while traveling in Portugal. The error is Unable to Continue Cellular Configuration. iPhone is unlocked. WiFi and carrier signals are strong. I’ve never used a 2nd number, other eSIM or other physical SIM card. Reset Network settings, Airplane mode on/off, and power cycling do not resolve issue. Carriers (Verizon, MEO for eSim) tell me there is no issue with eSIM or their network, “it is an iPhone issue.”
4321 1
How to fix cellular issue on my iphone 6s plus How will I do to manually fix it
619 1

2 replies

Mar 21, 2024 7:01 AM in response to Chattanoogan

Nothing is unrecoverable.

And eSIM provisioning is still a fairly new process for everyone (including carriers) … so issues DO occur.

Simply call your carrier and they’ll be able to resolve.

Mar 21, 2024 7:10 AM in response to REM5081

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I installed my eSIM it made a mistake along the way in setting up cellular

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up