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iTunes purchase refund

So I was denied a refund of a movie I purchased on iTunes by mistake, I had explained the issue, and still nothing. I normally purchase movies on my Samsung tv, sometimes it lags as does the remote. I had scrolled down to click and check on a casts name to see what other movies they're in and I was already signed in to buy movies.


The movie in question was the last Samurai, and it was the French dubbed version, the other part of this problem is that I had already purchased the normal english version some while ago, which they should be able to see. I don't speak French and I don't need a second copy of the same movie. I feel like they're being disingenuous and pretty terrible. They can clearly check that I have two copies of the movie and that I haven't even watched the French version. I contacted them within 5 min of the purchase as well.


I normally make purchases through iTunes, this will probably make me switch to another company. I've already asked to review their decision and I'm not sure what steps are next.

UNU7090,

Posted on Mar 21, 2024 6:41 PM

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iTunes purchase refund

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