Can't get Yahoo to come online on MBP 2019 running Sonoma 14.4. I know the problem relates to migrating from cox mail to yahoo. Cox let's me keep my cox.net email address so in configuring Mail, IMAP wants to be set as IMAP.mail.cox.net instead of IMAP.mail.yahoo.com. How do I get into SONOMA 14.2 and configure the setting manually?
MacBook Pro 16″, macOS 14.4
SMWillow wrote:
I just finished talking to Yahoo tech support via Cox as part of this transition of cox.net to Yahoo. This is what was done.
Go into your Yahoo account and go to security and generate an app password for 'Mail' - save that password.
When adding an email account to Mail on the MacBook Pro, use the option 'Other' to add the account, enter your email and 'fake password' so that it will fail, then edit the imap & smtp servers to be Yahoo instead. Now use that one time app password, it will authenticate to your Yahoo mail account and now you have the correct imap & smtp servers. You might have to change the description of your account from Cox to Yahoo by going to 'settings' under mail and changing the description under 'account information'. Yahoo walked me through this and it finally worked.
Good computing SMWillow !
SMWillow wrote:
I just finished talking to Yahoo tech support via Cox as part of this transition of cox.net to Yahoo. This is what was done.
Go into your Yahoo account and go to security and generate an app password for 'Mail' - save that password.
When adding an email account to Mail on the MacBook Pro, use the option 'Other' to add the account, enter your email and 'fake password' so that it will fail, then edit the imap & smtp servers to be Yahoo instead. Now use that one time app password, it will authenticate to your Yahoo mail account and now you have the correct imap & smtp servers. You might have to change the description of your account from Cox to Yahoo by going to 'settings' under mail and changing the description under 'account information'. Yahoo walked me through this and it finally worked.
Good computing SMWillow !
I just finished talking to Yahoo tech support via Cox as part of this transition of cox.net to Yahoo. This is what was done.
Go into your Yahoo account and go to security and generate an app password for 'Mail' - save that password.
When adding an email account to Mail on the MacBook Pro, use the option 'Other' to add the account, enter your email and 'fake password' so that it will fail, then edit the imap & smtp servers to be Yahoo instead. Now use that one time app password, it will authenticate to your Yahoo mail account and now you have the correct imap & smtp servers. You might have to change the description of your account from Cox to Yahoo by going to 'settings' under mail and changing the description under 'account information'. Yahoo walked me through this and it finally worked.
jacklt123 wrote:
There is no option in Mail>Settings>Accounts>Server Settings for changing the IMAP host name, only the outgoing SMTP name can be edited. I am using Mail Version 16.0 (3774.500.171.1.1). Thanks for your help.
Seems odd— you can remove the account and add it back in— choose "Other" maybe more options will present.
Possibly Yahoo support or Cox support would be good resource.
https://www.cox.com/residential/support/email-server-settings.html
other issues—
no resolve—delete account from >System Settings>internet accounts.
then with Safari.app>Settings>Advanced turned off under Privacy> “Use advanced..”
I know if there are issues choosing POP or IMAP you can trick Mail into presenting more options by putting in a bogus email address that does not resolve.... You can make corrections after more options will present.
Try calling Cox, they will transfer you to Yahoo to try to resolve the issue. As I had mentioned, I could not get to my Yahoo account using the email and new password, I had to create an Yahoo app password from the Yahoo website under the security tab under account info and use that app password when trying to add the Yahoo account in the MBP Mail app. That's the only option that will allow you to change the imap server as well as the smtp server in the MBP Mail app.
jacklt123 wrote:
Can't get Yahoo to come online on MBP 2019 running Sonoma 14.4. I know the problem relates to migrating from cox mail to yahoo. Cox let's me keep my cox.net email address so in configuring Mail, IMAP wants to be set as IMAP.mail.cox.net instead of IMAP.mail.yahoo.com. How do I get into SONOMA 14.2 and configure the setting manually?
You make changes in Mail>Settings>Accounts>Server Settings
make change to the "Host name" for your incoming mail server IMAP...
If SMTP need the same, change the Host name there as well.
There is no option in Mail>Settings>Accounts>Server Settings for changing the IMAP host name, only the outgoing SMTP name can be edited. I am using Mail Version 16.0 (3774.500.171.1.1). Thanks for your help.
I really appreciate your help. I’ve checked the Cox link and didn’t get any help from Cox. I was able to get to the setup page, perhaps through spoofing the app. While I was able to input the Yahoo IMAP and SMTP host name settings, when trying to save my work I get a message that the settings can’t be verified. I’ve checked userid, passwords, etc numerous times.
At this point I am pretty much convinced that the userid, @cox.net, is causing Mail to try to verify my userid with Cox instead of Yahoo. Of course my password is associated with Yahoo.
I confirmed this earlier my checking the log for connection doctor. I could get a connection to the Yahoo SMTP server, but the log showed a failure to connect to the Cox IMAP server.
Again, I appreciate your help and I will resume my task tomorrow. Thanks.
I actually got the app password, got it to work and then it didn't, got it work again and I was waiting to see if it would stay connected before I got back to the Community. I appreciate the help from both of you and I am very impressed with the determination and assistance provided. Thank you so much.
I could only get it to work on one email address I have with Cox with imail. The other one forget it, and it is the main account email. Cox failed miserably on this. I am so disappointed in my internet provider. They should give a discount for not offering email service any longer.
I’m the original poster but SMWillow provided the solution. The instructions re 3d party app password, etc work. That said, I lost the connection a few days ago and had to delete the Yahoo account and start over. I was not able to just reenter the password.
Like you I’m stuck with Cox and they are horrible. Best of luck.
Did it work for you? Sorry, thought you were the poster.
No.Still won't work. Cox said 'seemless'. This is not that. It is a royal PITA. I am not impressed, and with I had another interenet provider to use in my area.
Thank you Sm willow so much for your post! it worked. Why couldn't cox or yahoo make this clear when doing the transition. it would have saved me a lot of time!🙂
Manually configuring MBP Mail app.
