help for apple.com/kb/TS4515

My iPhone SE 2nd gen is locked because of FindMy activated on an old Apple ID I’ve only changed my id 3xs EVER and none of the Gmail addresses work? How do I unblock this phone, I paid cash for it in 2021-22 ?

iPhone 12 Pro Max, iOS 17

Posted on Mar 22, 2024 4:36 PM

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Question marked as Top-ranking reply

Posted on Mar 22, 2024 4:59 PM

The only way to remove the lock without the required credentials is to prove that the device is yours by providing the original purchase receipt from Apple or Authorized Apple seller and follow this link:

How to remove Activation Lock - Apple Support


Unfortunately a receipt from any other third party seller will not be accepted. Did you purchase the iPhone new or used?



1 reply
Question marked as Top-ranking reply

Mar 22, 2024 4:59 PM in response to marklaytonfrance68x1

The only way to remove the lock without the required credentials is to prove that the device is yours by providing the original purchase receipt from Apple or Authorized Apple seller and follow this link:

How to remove Activation Lock - Apple Support


Unfortunately a receipt from any other third party seller will not be accepted. Did you purchase the iPhone new or used?



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