Face ID disable on my iPhone after dipping in water
I dipped my iPhone 11pro max in water for just three seconds when i see my Face id gets disabled now how can i fix my iPhone
[Re-Titled by Moderator]
iPhone 11 Pro Max, iOS 17
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You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I dipped my iPhone 11pro max in water for just three seconds when i see my Face id gets disabled now how can i fix my iPhone
[Re-Titled by Moderator]
iPhone 11 Pro Max, iOS 17
It appears that there must have been some water damage to your iPhone.
Try the instructions in the following guides to address the Face ID issues that you are having.
👉 If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support
👉 If Face ID isn't working on your iPhone or iPad Pro - Apple Support
If the guides, above, do not help resolve the Face ID issues, then contact 👉 Official Apple SupportOR you can always get your iPhone examined at the Apple Store 👉 Genius Bar Reservation and Apple Support Options or at an Authorized Service Center for further diagnosis and a resolution.
Axel F.
It appears that there must have been some water damage to your iPhone.
Try the instructions in the following guides to address the Face ID issues that you are having.
👉 If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support
👉 If Face ID isn't working on your iPhone or iPad Pro - Apple Support
If the guides, above, do not help resolve the Face ID issues, then contact 👉 Official Apple SupportOR you can always get your iPhone examined at the Apple Store 👉 Genius Bar Reservation and Apple Support Options or at an Authorized Service Center for further diagnosis and a resolution.
Axel F.
You have caused water damage to your phone. It will most likely need to be replaced.
Make an appointment at the Genius Bar to have it diagnosed.
Genius Bar Reservation and Apple Support Options - Apple
Just to add to the other posts, water damage is not covered by any warranty.
You will have to pay for any repairs.
Face ID disable on my iPhone after dipping in water