The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I am not able to download Microsoft Word on my MacBook air macOS big sur version 11 and it says i need a version 12 but my MacBook air won't find any updates.
[Re-Titled by Moderator]
MacBook Air 13″, macOS 11.7
The model year of a MacBook Air is available at Apple menu > About This Mac.
A mid 2013 and early 2014 MacBook Air can be upgraded to the latest version of Big Sur macOS 11 but no later.
An early 2015 and a 2017 MacBook Air can be upgraded to the latest version of Monterey macOS 12 but no later.
For all of the above, see instructions in: How to download and install macOS - Apple Support
A 2018 or later MacBook Air can be upgraded to the current version of Sonoma macOS 14. See: How to upgrade to macOS Sonoma - Apple Support
The model year of a MacBook Air is available at Apple menu > About This Mac.
A mid 2013 and early 2014 MacBook Air can be upgraded to the latest version of Big Sur macOS 11 but no later.
An early 2015 and a 2017 MacBook Air can be upgraded to the latest version of Monterey macOS 12 but no later.
For all of the above, see instructions in: How to download and install macOS - Apple Support
A 2018 or later MacBook Air can be upgraded to the current version of Sonoma macOS 14. See: How to upgrade to macOS Sonoma - Apple Support
I am unable to download Microsoft Word on MacBook Air running macOS Big Sur
