Problems using cricut design space app due to slow lag

I have an iPad Pro fully updated but when i use the cricut design space app it lags very slowly when trying to manipulate shapes on the screen. I have the same app on my iPhone which has no problem like this. It makes it impossible to use on my iPad. I have contacted cricut and they assure me that there is nothing wrong with the app and it is an issue with my iPad. I have plenty of storage space on my iPad 130GB left out of the 256GB, my wi fi has ample upload and download speeds and no other browsers or apps are running at the same time as using the cricut app. I have no problems with any other apps just Cricut design space. As design space is the only app that can operate my cricut machine it renders the expensive machine useless.

iPad Pro, iPadOS 17

Posted on Mar 23, 2024 3:23 AM

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2 replies

Mar 23, 2024 3:40 AM in response to Stevecornish73

Given that you have no performance issues with other Apps, you very likely have an issue with the Cricut App.


Perhaps frustratingly (given that Cricut are already pointing their finger elsewhere) only App Developer will be able to address this issue.

How to contact an app developer - Apple Support


You might be best advised to attempt to replicate the issue with other iPads. If other iPad9 models experience the same issue - and/or other iPad models demonstrate the same issue - you'll have something more concrete to take back to Cricut Support.

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Problems using cricut design space app due to slow lag

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