Why is my Apple Watch Camera Remote showing a black screen?

Here’s the Solution i found and it worked so far. I faced the same problem on my Ultra2+ iPhone15ProMax and it was annoying.

Simply change your iPhones auto-lock settings to 1min or more.

On your iPhone go to:

• Settings/Display&Brightness/Auto-lock = not 30 seconds. 1min or more.
• Restart phone

test and it should work..

You’re welcome 😊

I faced the exactly same issue and tried everything but no luck.

Apple please fix it ASAP....

Devices & OS:

Iphone 15 Pro Max, iOS 17.4.1

Apple Watch 9, watchOS 10.4

I have the same problem and it is very annoying!

I have ultra 2 and all the time it is black screen, some of the time it is all blurred.

in order to work I have to restart both devices or one of them.

Same problem here, Apple can you fix it please?

It is just short term solution. I force restarted like 30 times. It works once or twice after that and stops working again.

this is a serious bug with no solution without update

Bump

Thank you. I was so frustrated when I was on a trip a few weeks back and not having it work. But like you said restarting both devices finally made it work. I guess IOS works like any windows device too. When in doubt, just restart 😅😆

cethlol wrote:

So, will this get any attention if we push this thread daily?

No. Apple engineers do not peruse these forums. You need to tell Apple directly about the problem via Watch Feedback.

Did you also try to close the camera app on the iPhone in the AppSwitcher?

Switch apps on your iPhone, iPad, or iPod touch - Apple Support

Locate your camera app, then swipe it upwards to close it.

After that the remote camera screen on the Apple Watch should show the camera view again.

I did this many times, ok for a while then not ok again. And you never know when not ok.

Apple can not be reached by posting here, this is a user to user forum only.

And we are all volunteers, so it might take longer to go through all posts to help with issues.

If you think that something looks like a software or hardware issue on Apple's side, you can report this directly to Apple by using one of the Feedback links on this Apple page:

Product Feedback - Apple

Feedback - Apple Watch - Apple

Download and run Etrecheck. 

Copy the report

and use the Additional Text button to paste the report in your reply.

Then we can examine the report and see if we can determine the cause of the problem.