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cethlol Author

Level 1

44 points

Why is my Apple Watch Camera Remote showing a black screen?

Hello there

Ever since updating to iOS 17.4 my Camera Remote has a constant black screen.

I tried restarting both devices. Closing the Apps. Opening the apps - both ways: first on apple watch, camera on phone. Changing Cameras on the watch. Changing Photo/Video Mode. Nothing...

I know that there has been a bug with the black screen around ever since, but it is just not working at all anymore since the update. Controls on the watch within Camera Remotes are working, I just have a black screen on the watch.

Any help? This is absolutely frustrating and I am pretty mad about it, as I use it quite a lot...

Devices & OS:

Iphone 13 Pro, iOS 17.4

Apple Watch 8, watchOS 10.4

[Re-Titled by Moderator]

Apple Watch Series 8

Posted on Mar 23, 2024 5:07 AM

Top-ranking reply

MelRubi

Level 1

20 points

Posted on May 11, 2024 11:53 AM

Here’s the Solution i found and it worked so far. I faced the same problem on my Ultra2+ iPhone15ProMax and it was annoying.

Simply change your iPhones auto-lock settings to 1min or more.

On your iPhone go to:

Settings/Display&Brightness/Auto-lock = not 30 seconds. 1min or more.
Restart phone

test and it should work..

You’re welcome 😊

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34 replies

Ingo2711

Level 9

73,485 points

May 7, 2024 1:39 AM in response to cethlol

My remote camera has been stuck as well, here's what I tried successfully:

I changed the settings of automatically locking the screen on my iPhone in Settings/Display & Brightness/Auto-Lock/ from 30sec to 1min. After that the camera app on my Apple Watch worked again, even after switching back the time to 30sec display Auto-Lock on the iPhone.

May 10, 2024 1:03 AM in response to cethlol

Force restart (by pressing the Digital Crown and the side button at the same time until you see the Apple logo) worked for me

gwhit

Level 1

0 points

Apr 10, 2024 10:51 AM in response to cethlol

I figured it out in my case. Make sure your display lock is not on “Never Auto Lock”

Apr 17, 2024 12:37 PM in response to gwhit

Display Lock n the watch or the phone?

Apr 24, 2024 8:13 AM in response to cethlol

Hola apple aún no das respuesta a esto

May 3, 2024 11:06 PM in response to cethlol

Same problem here on the latest software

May 5, 2024 5:49 AM in response to cethlol

Solved for me. I force restarted my phone followed by a force restart of the watch.

Sinoos

Level 1

21 points

May 11, 2024 12:06 PM in response to MelRubi

That’s only temporary solution.

May 16, 2024 11:13 PM in response to MelRubi

Omg! I have been wondering for ages how I can get it to work! This worked for me: I have an iPhone 14 Pro (iOS 17.4.1) and Apple Watch Series 8 (watch OS 10.5) Thank you!

BamaJMC

Level 1

8 points

Jun 12, 2024 3:31 PM in response to MelRubi

I tried the settings adjustment and restart - still nothing!

three240

Level 1

8 points

Jun 28, 2024 6:24 AM in response to cethlol

still having the same issue and nothing worked. not even restarting both phone and watch 30 times i cant believe all these updates and this is still not solved