I am unable to text android phones after iOS 17.4.1 update on iPhone

Any time I try to text an Android phone after updating to ios 17.4.1, I get a status bar that never completes and then an error message saying the text failed to send. Retries have the same result.


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iPhone 6s Plus, iOS 15

Posted on Mar 23, 2024 6:03 AM

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Posted on Apr 9, 2024 4:45 PM

No the carrier is not the issue. The issue is Apple. I have had the same issue. All was fine until the 17.4.1 update.

17 replies

Mar 23, 2024 6:16 AM in response to xowdt

xowdt wrote:

after updating to ios 17.4.1, I get a status bar

There appears to be a block on SMS delivery, potentially for the SIM that you use. Please check with your carrier to resolve this.


You need to have an SMS/MMS plan enabled by your carrier for the SIM/eSIM that you use on your device. Apple Inc. does not provide SMS/MMS services.


Mar 31, 2024 6:54 AM in response to xowdt

Updated my phone to 17.4.1 yesterday and now cannot send texts to android phone numbers (not even to a single android number). Also am unable to use mobile roaming, as I’m getting messages about not having a SIM card. Restarting the phone enables roaming briefly but then it reverts to not working. Very frustrating!

Apr 20, 2024 7:10 PM in response to xowdt

Kristin is correct. It's not the carrier. I've done so many network restarts and a factory reset. I even got a new E-sim card from my carrier. Still no better. I've had trouble since the update and just hung up with Apple tech support. They said that even though this update has been out for a few months, they just recently are aware of everyone being unable to send photos to Android users. They did not commit to a quick fix or work around but they asked that I be patient and hopefully they will fix the issues in a few days. I even heard that some folks lost their MMS button completely. Yikes!

Apr 12, 2024 4:21 PM in response to xowdt

Apple to Apple uses wi-fi / Apple to Android uses Cellular data (if you have a plan)

Wondering if a setting may need turning off / on or to be changed:

See : View or change cellular data settings on iPhone - Apple Support


Restarting iPhone often restores order if something is not working as expected (ie re-establishes connections)

See : Restart your iPhone - Apple Support

I am unable to text android phones after iOS 17.4.1 update on iPhone

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