Freezing issue on iPhone after iOS 17.4.1 update

Ever since I updated to 17.4.1 my phone is more useless than a dial up computer from the 90’s.

Almost every app freezes, and I can’t access my emails anymore.

Has anyone figured out a solution to this mess?


[Re-Titled by Moderator]

Posted on Mar 23, 2024 9:11 AM

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Posted on Mar 26, 2024 1:19 PM

I'm using 11 Pro and just updated to 17.4.1 2 days ago. Everything was good.


A few hours ago, the phone started playing up. No app could be launched, not even the System app. Pressing the side button won't switch the screen off, and I had to wait for screen timeout. When the phone is off, I could press the side button to turn it on.


I tried the restart by pressing the side button and either of the volume button (Restart your iPhone - Apple Support (NZ)) but even that screen (shown here) was frozen.



Thought I'll wait for the battery to drain. Until I found out that there's another restart method of pressing the up, then down then side buttons individually (Force restart iPhone - Apple Support (NZ)) which worked!


66 replies

Apr 17, 2024 12:20 PM in response to Boon20

I tried this too, and was very excited when it seemed to work. Until it didn't work! Within about 5 minutes my messages app started freezing again. I've done the up, down, side button trick (waiting until the Apple logo appears before releasing the side button, as instructed) about half a dozen times since finding out about it yesterday, and no success aside from a momentary unfreeze. My Google search app started freezing today in addition to Messages app. It is very difficult to send or respond to a message currently.

May 28, 2024 3:57 PM in response to Rodeodave720

Agree - this update is junk. Something definitely affected iMessage. Every time I open iMessage it freezes…when I go into settings and open iMessage in settings it freezes. All other apps and buttons are working correctly. Some developer did something to iMessage. I hope apple fixes this asap.


btw hard reset doesn’t work

opening and reopening and closing and reopening doesn’t work



Jun 9, 2024 7:05 AM in response to Rodeodave720

I have an IPhone 11 with plenty of storage and after the update when I go into apps and I scroll through phone freezes. 99% of the time I have to close the app and go back in. I have restarted my phone, Ddleted any app I don’t use any longer. Offloaded all my photos onto a thumb drive. Still locking up. I have Fiber for internet at the fastest speed.

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Freezing issue on iPhone after iOS 17.4.1 update

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