17.4.1 update caused lost cell/internet/wifi connection

I updated my iPhone 13 with the recommended 17.4.1 version and almost immediately I lost the internet via my internet/cell provider. I can’t access internet via wifi. I did all the basic trouble shooting, but no internet. I want to roll back to the previous version but there is no option to do so. Please advise. Thank you

iPhone 13 Pro Max, iOS 17

Posted on Mar 25, 2024 9:24 AM

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Posted on Mar 31, 2024 3:23 AM

I have just spoken with apple support.... turns out, it was VPN thats the problem!! (it was trying to connect all the time & I could see..... when I deleted VPN, all is 0k! (Settings/General/VPN & Device Management)

21 replies

Apr 26, 2024 6:34 AM in response to YelizavetaG

I have an iPad (7th generation) and I finally managed to make room for the huge 17.4.1 update and immediately I cannot connect to Wifi OR my iPhone's hotspot (my iPhone 12 mini took the update fine). I do not have cell plan for my iPad so these are the only ways I can connect to the internet so obviously I'm stuck. Does anyone know of ios 17.5 which is out in Beta, going to fix these obviously prevalent problems with connectivity? The one fix I have found on here, turning off VPN, does not work.


YelizavetaG wrote:

I updated my iPhone 13 with the recommended 17.4.1 version and almost immediately I lost the internet via my internet/cell provider. I can’t access internet via wifi. I did all the basic trouble shooting, but no internet. I want to roll back to the previous version but there is no option to do so. Please advise. Thank you


Apr 26, 2024 7:54 AM in response to YelizavetaG

I have an iPad (7th generation) and I finally managed to make room for the huge 17.4.1 update and immediately I cannot connect to Wifi OR my iPhone's hotspot (my iPhone 12 mini took the update fine). I do not have cell plan for my iPad so these are the only ways I can connect to the internet so obviously I'm stuck. The one fix I have found on here, turning off VPN, does not work.


17.4.1 update caused lost cell/internet/wifi connection

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