Why am I bering charged twice for Apple Music subscription ?

Why am I getting charged twice


[Re-Titled by Moderator]

iPhone 13, iOS 16

Posted on Mar 25, 2024 11:54 AM

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Question marked as Top-ranking reply

Posted on Mar 25, 2024 12:06 PM

If you're only seeing this on a card statement, check you haven't subscribed to the same service twice, once through Apple and a second time directly with the service provider. E.g., Join Apple Music on your iPhone, iPad, iPod touch, Mac, or PC - Join Apple Music - Apple Support - "Make sure to join Apple Music through either Apple or your mobile phone service provider, so that you're not charged by both."


Click on this link to read what to do "If you see ‘itunes.com/bill‘ or an unfamiliar charge on your bank, credit card, or debit statement" --> If you don't recognize a charge - Apple Support Note, if you are a Family Sharing organizer, purchases or subscriptions made by another family member may be charged to your card but will not appear under your purchase history or subscriptions. Ask family members about those or check the email receipts Apple sends you for any purchase charged to your Apple Account.


If you need further assistance contact Apple.

1. Click here to go to Billing & Subscriptions --> https://getsupport.apple.com/?PGF=PGF63006

2. Select: Subscriptions & Purchases

3. Select: Unrecognized charge.

4. Click on Continue.

5. Choose a solution or article, or scroll down to contact methods and select a chat or phone call.


1 reply
Question marked as Top-ranking reply

Mar 25, 2024 12:06 PM in response to Joeyking31

If you're only seeing this on a card statement, check you haven't subscribed to the same service twice, once through Apple and a second time directly with the service provider. E.g., Join Apple Music on your iPhone, iPad, iPod touch, Mac, or PC - Join Apple Music - Apple Support - "Make sure to join Apple Music through either Apple or your mobile phone service provider, so that you're not charged by both."


Click on this link to read what to do "If you see ‘itunes.com/bill‘ or an unfamiliar charge on your bank, credit card, or debit statement" --> If you don't recognize a charge - Apple Support Note, if you are a Family Sharing organizer, purchases or subscriptions made by another family member may be charged to your card but will not appear under your purchase history or subscriptions. Ask family members about those or check the email receipts Apple sends you for any purchase charged to your Apple Account.


If you need further assistance contact Apple.

1. Click here to go to Billing & Subscriptions --> https://getsupport.apple.com/?PGF=PGF63006

2. Select: Subscriptions & Purchases

3. Select: Unrecognized charge.

4. Click on Continue.

5. Choose a solution or article, or scroll down to contact methods and select a chat or phone call.


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Why am I bering charged twice for Apple Music subscription ?

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