Double billing for Apple Music subscription
I’m being charged twice a month for Apple Music
[Re-Titled by Moderator]
Original Title: Billing
iPhone 15, iOS 26
Question marked as
If you're only seeing this on a financial statement, check you haven't subscribed to the same service twice, once through Apple and a second time directly with the service provider. E.g., Join Apple Music on your iPhone, iPad, iPod touch, Mac, or PC - Subscribe to Apple Music - Apple Support - "Make sure to join Apple Music through either Apple or your mobile phone service provider, so that you're not charged by both."
Click on this link to read what to do "If you see ‘itunes.com/bill‘ or an unfamiliar charge on your bank, credit card, or debit statement" --> If you see 'apple.com/bill' on your billing statement - Apple Support Note, if you are a Family Sharing organizer, purchases or subscriptions made by another family member may be charged to your card but will not appear under your purchase history or subscriptions. Ask family members about those or check the email receipts Apple sends you for any purchase charged to your Apple Account. You could also subscribe twice if you have more than one Apple Account.
If you need further assistance contact Apple.
1. Click here to go to Billing & Subscriptions --> https://getsupport.apple.com/?PGF=PGF63006
2. Select: Subscriptions & Purchases
3. Select: Unrecognized charge.
4. Click on Continue.
5. Choose a solution or article, or scroll down to contact methods and select a chat or phone call.